Transfers

Transferring to your connecting flight is easy and simple at Hamad International Airport. Upon exiting your aircraft, please go directly to our Transfer halls located at concourses A, B, C and D.

Hamad International Airport (HIA) is an integrated facility. At HIA passengers are able to Arrive, Transfer and Depart in the same terminal building.

Just follow the signs, ask at an information desk or use our airport map to find your way.

All Al Maha customers, special assistance travellers and unaccompanied minors are met at the aircraft or aerobridge on arrival.

Boarding passes, airport exits and queries

Please visit one of our transfer desks if you need any assistance with your onward flight, including boarding passes, re-scheduling flights and general queries (map).

If you have an extended stopover and would like to exit the airport to visit Qatar before boarding your onward flight, our transfer desks can assist you. To avoid any disappointment or delays please confirm visas & immigration requirements before you commence your journey. Please note that it is not required for you to acquire a transit Visa if you are not leaving the airport.

Security check

Your hand-baggage will be security screened for prohibited items before you can enter the passenger terminal. Please visit our Security & Customs page for more information. Dedicated lanes are available for First Class and Business Class passengers.

Priority processing

All Al Maha customers, special assistance travellers and unaccompanied minors receive priority processing during transfers at Hamad International Airport. They are also met at the aircraft or aerobridge on arrival.

Things to avoid

• Please ensure your baggage does not contain any prohibited items. These items will be confiscated and you won’t be able to retrieve them at any time. Please visit our Security & Customs page for more information.
• Do not follow the signs to ‘Arrivals’. If you wish to exit the airport please approach the transfer desks for assistance (map).
• Do not be late for your onward flight. Your boarding gate will close 20 minutes before the flight departure time.

Solving problems

Our transfer desks are there to help you (map). If you’ve missed your connection our transfer desks will assist you with re-booking a later flight. They can also help with re-printing your boarding pass, upgrading your travel class and re-scheduling flights.

Things to do while Transferring

Relax and refresh

• The Airport Hotel offers four-star hospitality for stays as short as five hours. You can also unwind with a massage and facial, dive in for a refreshing swim, or hit the gym for a quick workout at the wellness centre.

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Experience A Glimpse of Qatar

Discover Qatar, the Destination Management Company of Qatar Airways, offers exclusive transit tours for customers to experience a glimpse of Qatar, available at the Discover Qatar kiosk at Hamad International Airport.

All customers who have a transit time of 6 hours or more can now enjoy one of the exclusive transit tours:

• Discover Doha - a three-hour coach city tour that takes you around Doha, allowing you to explore the Corniche, the Museum of Islamic Art, Dhow Harbor, Katara Cultural Village, and Souq Waqif.
• Discover the Desert and Inland Sea - a four-hour private tour that offers you the change to visit one of the only three places in the world where the Arabian desert meets the azure sea at Khor al Adaid.
• Shuttle Bus Service - Discover the Qatar National Museum, Museum of Islamic Art or Doha Beach Club with the hassle-free pickup and drop-off shuttle service from Hamad International Airport to three iconic destinations.
• Discover Doha by Air - A 45-minute flight over Doha's most iconic sites, impressive skyline and FIFA World Cup Qatar 2022™ stadiums. Explore breath-taking landscapes and iconic landmarks from the unparalleled comfort and convenience of a light aircraft.
• Discover Doha your Way – With your private vehicle and chauffeur, you can choose where you would like to spend your time during transit in Doha.  Plan your journey or choose from a selection of recommended places of interest and leave it in the hands of your experienced chauffeur.

Passengers with transit times of 4 hours can Discover the Art of the Airport while enjoying an airport-based tour that introduces to Hamad International Airport’s impressive art installations.

Discover Qatar will take care of all transit arrangements, ensuring you are back in time for your following flight. For more information and booking, please visit discoverqatar.qa or Discover Qatar Transit Desk located in the Duty-Free Plaza.

The Basics

Smoking rooms, prayer rooms and phone/laptop charging stations are located across the passenger terminal.

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Get Connected

Complimentary wireless internet is available throughout the passenger terminal. You can also get online at internet kiosks and desks that offer Mac computers for browsing.

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Eat and drink

Choose from more than 30 restaurants and cafes. Explore a wide variety of global cuisine.

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Relax in a Lounge

You may be entitled to complimentary lounge access depending on your ticket or privilege club membership, or you can pay for lounge access. You can also relax in one of our quiet rooms that offer recliners and soft lighting.

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Indulge in a Cultural Experience

Experience an innovative and immersive visual experience. Art is an integral part of HIA, having been designed to house permanent and temporary exhibitions.

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Keep the Children Entertained

There are five activity nodes within the passenger terminal designed for children of all ages. They create a distinctive and friendly feel by offering play areas, televisions, internet points, retail stores and food and beverage options, all catered for the enjoyment and relaxation of families. Additionally, there are parents’ rooms that allow you to attend to your infant in privacy and comfort and family toilets to make it easier to look after your child’s needs.

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Enjoy Duty-Free Shopping

Qatar Duty-Free, our award-winning shopping emporium, has more than 70 retail outlets and 30 cafes and restaurants spread over 40,000 square metres of combined retail, food and beverage facilities. It offers unprecedented selection of designer labels, electronics, gourmet foods and much more. Express stores are also available if you are in a hurry.

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