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Al Maha Services

Whether you’re transferring, arriving or departing, Al Maha Services bespoke services that make your journey even smoother and more enjoyable.

Transfers

Gold Services

Al Maha Services hostess meets you at the aircraft/aerobridge with a personalised name board.

  • Expedited transit formalities.
  • Assistance until the boarding gate.
  • Priority boarding.
Platinum Services

Al Maha Services hostess meets you at the aircraft/aerobridge with a personalized name board.

  • Expedited transit formalities.
  • Access to the Al Maha Lounge (six hours).
  • Priority boarding and assistance to the aircraft/aerobridge upon departure.

Arrivals

Gold Services

Kindly approach the Al Maha Services staff at the Arrival Lounge before the immigration counters.

  • Expedited immigration clearance at the lounge.
  • Assistance through customs clearance.
  • Porter assistance for your luggage from the baggage hall.
  • Assistance until the arrival hall.
Platinum Services

Al Maha Services hostess meets you at the aircraft/aerobridge with a personalised name board.

  • Expedited immigration clearance at the lounge.
  • Assistance through customs clearance.
  • Porter assistance for your luggage from the baggage hall.
  • Assistance until the arrival hall.
  • Arrival lounge access in Arrivals Hall (for up to 4 hours).

Departures

Gold Services

Al Maha Services hostess meets you at the departure hall.

  • Porter assistance for your luggage at check-in.
  • Assistance with check-in formalities.
  • Expedited immigration clearance.
  • Assistance until the boarding gate.
  • Priority boarding.
Platinum Services

Al Maha Services hostess meets you at the departure hall.

  • Porter assistance for your luggage at check-in.
  • Assistance with check-in formalities.
  • Expedited immigration clearance.
  • Access to the Al Maha Lounge (six hours).
  • Priority boarding and assistance to the aircraft/aerobridge upon departure

Family package

Families who are looking for an unforgettable experience at Hamad International Airport can take advantage of our Al Maha Services Meet and Assist Family Package at an exclusive rate.

Available for families with two adults and one to three children (under 12 years of age), the Family Package is designed with your comfort in mind. An Al Maha Services hostess will assist you with departure or arrival formalities while you relax in one of our exclusive lounges.

 

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Al Maha Services Lounges

Relax and rejuvenate before your journey in one of our premium Al Maha Services lounges. Combining comfortable design and award-winning service, our lounges will immerse you in a world-class experience. Indulge in fresh deli-style food and beverages, with a selection of delicious wraps, sandwiches, juices and coffees.

Al Maha Lounge
  • Access for 6-hours
  • Shower facilities
  • Food and beverages
  • Television area
  • Quiet areas
  • Smoking room
  • Luggage lockers
  • Complementary Wi-Fi
  • Business Centre
  • Family room
  • Games room
  • Baby changing facility / Nursing room

Reclining chairs, shower facilities and family or quiet areas are available on a first come, first served basis

Al Maha Lounge is located in 2 areas: in the Duty Free Plaza South (on Level 2 behind the Lamp Bear on the right and left side) and in the Duty Free Plaza North (on Level 2)Note: The range of lounge facilities differs between south and north lounges: some facilities may be exclusive to one location

Booking your Al Maha Services

Al Maha services can be purchased through the Al Maha Services website or at an Al Maha Services sales office situated on the Ground Floor of Hamad International Airport in the Arrivals Hall near Gate 3.